Sexual Health

Please book appointments for sexual health and contraception via our online hub: Lilie Hub. Appointments are released at 8am daily. Booking via the online hub is now the quickest way to get an appointment.

If you don't have access to the internet or need to call the service for another need please call on 0118 322 7202 during the following times:

Monday (except bank holidays) - 9am to 6.45pm
Tuesday - 9am to 3.45pm
Wednesday - 7am to 10.45am, and 1.30 to 3.45pm
Thursday - 8.30am to 4.45pm
Friday - 9am to 2.45pm

If you have no symptoms the fastest way to get your test is through ordering a home testing kit via SHUK.

Making sure that all visits and contacts with us are confidential is very important to all the clinic staff. This applies to doctors, nurses, health advisors and administrative staff, including receptionists, secretaries and managers.

No identifiable information is passed to anyone or any agency without your permission, except when it is essential for providing urgent care or necessary to protect somebody’s health, safety or well being.
We have a standalone notes system that is not linked to the main hospital or to GP surgeries.

Please talk to us if you have any concerns about confidentiality.

Under 16 and worried about confidentiality? The same level of confidentiality applies to young people, including those that are under 16. This means that you can tell others about your visit but we won't.
The only reason we might have to consider passing on information without your permission, would be to protect you or someone else from harm.

We would always try to discuss this with you first. There is always someone here to listen to your concerns and provide support.

When you come to the clinic the receptionist will give you a form to fill in, including some personal details such as name and date of birth and a few questions about your reason for attending the clinic. Depending on what you put on this form you will be seen by a doctor or nurse and you may have to wait to be seen. The tests that are taken will not have your name on them.

You will have a discussion with a doctor or nurse about your general health, any symptoms and about your sexual activity.

Not everyone will need an examination; if you do have an examination you will be offered a chaperone.
Everyone is offered tests for gonorrhoea, chlamydia, syphilis and HIV infection. Some people will need tests for herpes, hepatitis B or hepatitis C.

Some of the tests may be taken by you others may need to be taken by a doctor or nurse.

Important information: All male patients are required not to pass urine for at least 60 minutes prior to seeing the doctor or nurse.